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Contact us

Looking for quick, reliable assistance? Our dedicated team is here to help you find the right solution.

Ways to get in touch

Branch Loans Application and Pawnbroking

Looking to apply for a loan or pawnbroking at one of our retail branch branches?

Find your nearest branch using our Branch Locator

Online Loans Applications

Loan application query with the online lending team
1300 733 009

Existing Loan Management and Repayments Team

Need help with your loan repayments, reschedule a repayment or after a balance enquiry
1800 891 981

Pawnbroking

For Pawnbroking enquiries contact
1300 644 956

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Feedback & Complaints

We would like all of our customers to be satisfied with our service 100% of the time, but mistakes sometimes happen, and we need to know about them.

Use the form above, giving us as much detail as possible, and we will do our best to solve any issues as quickly as possible.

For more details please review our complaints procedure.

© 2025 Cash Train (Online Loans Pty Ltd) | ABN 62 102 154 781 | Australian Credit Licence 389 189

© 2025 Cash Train Branches (Branch Loans Pty Ltd) | ABN 28 114 540 797 | Australian Credit Licence 389 268